When you use the 'Admin - Import users' import process, you need to upload a file containing the user data. For this you use the template that you can download in step 2 of the import process.
All columns from the import template are explained below. If the import file does not meet these requirements, the import will fail.
After completing the import, you will see these users in Admin > General Settings > Users > Active.
| Column | Explanation | Requirements | Required |
| The e-mail address of the user account, this will also be set as the username of the user account. |
The e-mail address may not already exist as a user name in the environment. Maximum of 250 numeric/alphabetical/special characters. |
Yes |
|
| Displayname | The display name of the user account. | Maximum of 250 numeric/alphabetical/special characters. | Yes |
| Firstname | The first name of the user. | Maximum of 250 numeric/alphabetical/special characters. | No |
| Lastname | The last name of the user. | Maximum of 250 numeric/alphabetical/special characters. | No |
| Profile | The profile that will be linked to the account. All properties of the relevant profile (roles, categories) will be added to the new user account. | Must be the username of an existing profile. Maximum of 250 numeric/alphabetical/special characters. |
No |