8D is a method for analyzing a problem and thereby identifying improvement steps to prevent the problem from occurring more often. Both the customer and the supplier participate in this process. The method consists of eight steps to first correct the problem and then determine the cause.
Tip: Follow our Getting started with: 8D reports tutorial to learn how to create and handle 8D reports.
All 8D reports that have been created but have not yet been sent out to the supplier.
All 8D reports where the supplier has to take action.
All 8D reports that the supplier has responded to.
All 8D reports where step D7 is completed. The report is ready for closure.
All 8D reports that have been closed. The report requires no further action.