8D is a method for analyzing a problem and thereby identifying improvement steps to prevent the problem from occurring more often. Both the customer and the supplier participate in this process. The supplier handles the 8D complaint report via the Supplier Portal. The method consists of eight steps to first correct the problem and then determine the cause.
8D reports are a part of Vendor Management. Getting started with: Vendors teaches you the basics of our Vendor Management module.
Go to Lesson 1 to continue.