When creating an 8D report, select the product to which the complaint relates. You must define these products in advance.
- Navigate to Admin > Vendors settings > Products.
- Click 'Add'.
- Enter the supplier who delivers the product to your organization.
- Enter a reference number / code of the product and a 'Description'. The description acts as the name of the product. Optionally you can also indicate the unit of the product.
- Finally, click 'Add'.
In the next step you create an 8D report, based on a product.