Your password reset link may be expired due to one or more of the following reasons:
- The username entered on the password reset page must be the email address where the reset link was received.
- The password must be entered the same twice, and the password must be at least 8 characters long.
- The reset link received must be the last reset link received. Only the last link received is valid.
- The reset link you are using is no older than 1 hour. The reset link expires after 1 hour, after which you will have to request a new one.
If you need further assistance, you can contact us by creating a ticket.